What we do

MRD provides research-based and workplace-informed change management consulting services in the following areas:

Organisational Culture Change, Diversity Management and Organisational Performance

  • Review, design and implement organisational change culture schemes/frameworks (cultural audits, employee attitude surveys and focus groups).
  • Review, design and implement workplace diversity initiatives.
  • Review, design and implement methods through which to evaluate, monitor and leverage workplace diversity (diversity audits).
  • Review, design and implement leadership assessment tools to enhance individual and organisational performance and competitiveness (360 degree feedback, peer reviews, employee-attitude surveys and self-evaluations).
  • Conduct gap analysis between organisational programmes/systems against culture transformation programmes.

Occupational Health and Safety (OHS) Management Systems

  • Review and identify organisational, managerial, leadership and behavioural factors influencing compliance and non-compliance with OHS initiatives in the workplace.
  • Review and research the interaction between workplace culture and organisational safety culture.
  • Review and identify the influence of social, economic and regulatory factors on OHS performance.
  • Review of workforce-based OHS training programmes
  • Review, design and implement leading practices on health and safety leadership.

Worker-Productivity and Safety Enhancing Initiatives

Review and provide recommendations on enabling and disabling factors in high-performance work teams.

Review and provide recommendations on:

  • team-based work systems
  • production and safety bonus systems
  • visible-felt leadership behaviour and workplace effectiveness
  • supervisory behaviour and worker performance
  • worker morale , absenteeism and workplace performance
  • Organisational strategy reviews and facilitation


Dear Dr Phakathi

Congratulations, your paper ““Getting on” and “getting by” underground: Gold miners’ informal working practice of making a plan (planisa)” published in Journal of Organizational Ethnography has been selected by the journal’s Editorial Team as the Outstanding Paper of 2013.

We aim to increase dissemination of such a high quality article as much as possible and aim to promote your paper by making it freely available for one year. I will contact you again with further details once the paper is freely available.

The Outstanding Paper award also gives us a chance to promote your article via social media, marketing campaigns and at conferences. You may also wish to spread the news of your success by letting your friends and colleagues know, or perhaps mentioning it in your e-mail signature. More tips on how to promote your work are available on our website:

As an Outstanding Paper winner you will receive a certificate. Where possible, we like to organise for you to be presented with your certificate in person. We will be in touch with you shortly in the hope that we can organise a presentation soon.

Again, many congratulations on your award. We will be in touch with you regarding our plans to promote and present your award very soon.

Best wishes,


Emma Hollindrake

Academic Relations Assistant | Emerald Group Publishing Limited